Country List

Delivery cost




*: Free delivery cost from 2 articles ordered and £58.66GBP of purchase except reduction. If this condition is not met, delivery cost are £5.17GBP.


Shipping


Discrete packing

There are two possible shipping methods :

The priority method, which is possible in France and worldwide. With the priority method , La Poste and lookme-underwear.com pays the whole or part of the shipping fees. The delivery time is of about 2 days for France, Luxemburg and Belgium and from 3 to 6 days for other european countries and from 10 to 15 days for the rest of the world.

The express method, possible in France and worldwide. Chronopost and lookme-underwear.com suggest this solution for a quicker delivery service. Cost and delivery time depend on the weight and on the country the parcel is sent to. These information are available on the page preceding your final acceptance of the order.

For orders of products which are available in stock, the parcels are sent within 24 hours after the order is processed (except if there is a special notice). For orders of products which are not in stock, the delay before shipping is indicated in the order recapitulation.

Return/Change

Satisfied or refunded : Lookme Underwear guarantees that if the product does not suit you or if it is damaged, you have 30 days to send it back. The articles must not have been worn nor damaged. They must be packed in their genuine packaging. However, for obvious hygiene purposes, the thongs will neither be returned nor changed.

If the product does not suit you or if it is damaged you have 30 days to send it back. Simply mention if your inquiry concerns an exchange or a refundment and send the parcel to :

PLANET UNDIES - LOOKME
Service Retours
5 rue Gutenberg
61200 Argentan
France

Along with the return shipping fees, the potential hazards (such as loss or damage) linked to the returning of the goods are the responsibility of the customer. Forwarding fees are paid by Lookme Underwear in case of an exchange.

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