Delivery cost
Free delivery cost from 2 articles ordered and :
- $75.91USD of purchase except reduction if destination is France metropolitan
- $151.81USD of purchase except reduction if destination is France Dom / Tom
- $75.91USD of purchase except reduction if destination is E.E.C
- $106.27USD of purchase except reduction if destination is the rest of the world
If this condition is not met, delivery cost are:
- $7.21USD for France metropolitan
- $15.18USD for France Dom/Tom
- $9.87USD for E.E.C
- $9.87USD for the rest of the world
Shipping
Discrete packing
There are two possible shipping methods :
The priority method, which is possible in France and worldwide. With the priority method , La Poste and Lookme Underwear pays the whole or part of the shipping fees. The delivery time is of about 2 days for France, Luxemburg and Belgium and from 3 to 6 days for other european countries and from 10 to 15 days for the rest of the world.
The express method, possible in France and worldwide. Chronopost and Lookme Underwear suggest this solution for a quicker delivery service. Cost and delivery time depend on the weight and on the country the parcel is sent to. These information are available on the page preceding your final acceptance of the order.
For orders of products which are available in stock, the parcels are sent within 24 hours after the order is processed (except if there is a special notice). For orders of products which are not in stock, the delay before shipping is indicated in the order recapitulation.
Return/ChangeSatisfied or refunded : Lookme Underwear guarantees that if the product does not suit you or if it is damaged, you have 30 days to send it back. The articles must not have been worn nor damaged. They must be packed in their genuine packaging. However, for obvious hygiene purposes, the thongs will neither be returned nor changed.
If the product does not suit you or if it is damaged you have 30 days to send it back. Simply mention if your inquiry concerns an exchange or a refundment and send the parcel to :
PLANET UNDIES - LOOKMEService Retours
23, boulevard Carnot
78250 Hardricourt
France
Along with the return shipping fees, the potential hazards (such as loss or damage) linked to the returning of the goods are the responsibility of the customer. Forwarding fees are paid by Lookme Underwear in case of an exchange.
